Description
HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive products and services designed that can assist you support the provision and function of your converged infrastructure. In a posh environment, many components want to work in combination effectively. Proactive Care has been particularly designed to give a boost to these complex environments, providing an end-to-end environment give a boost to solution that covers servers, operating systems, hypervisors, storage, storage space networks (SANs), and networks. Within the event of a service incident, Proactive Care supplies get right of entry to to technical solution specialists who allow you to to impulsively unravel crucial issues. HP employs sped up escalation procedures to unravel complex incidents. As well as, your give a boost to team of HP specialists is provided with remote technologies and tools designed to cut back downtime and build up productivity. Proactive Care is helping you keep away from issues by providing such products and services as firmware unlock and software patching analysis and suggestions, in order that your environment is current and compatible. You are going to receive an ordinary proactive scan of covered products which allow you to to uncover configuration, availability, and security problems more proactively. Proactive Care also supplies regular incident reporting that can assist you keep away from repeat problems.
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